I KNOW MY DAMN ID NUMBER YOU IDIOTS!

Item: FNB (First National Bank)
Rating: 1
Author: Robyn A

FNB is loosing their touch! I am so GATVOL of dialing the number on the back of my card only to be met with no.1 different menu options when you call, even if its 2 mins after each other you get 2 different menus. no.2 be told that I keep putting in the incorrect number of digits for my ID number... DO YOU HONESTLY THINK I DO NOT KNOW MY OWN DAMN ID NUMBER???????? I AM DONE WITH THIS DAMN BANK, I AM MOVING OVER TO ANOTHER BANK!!

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

29 Jun 2019, 09:18

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

Regards

Hello Peter Complaints Team

FNB (First National Bank)'s reply29 Jun 2019, 09:18

Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

Regards

Hello Peter Complaints Team