I keep on receiving SMS requesting FICA Documents!

I recently switched my banking to FNB.<br> <br> Since switching I keep on receiving the same SMS from FNB stating that I need to submit my ID and Proof of Address for FICA purposes (or my accounts will be frozen). I have emailed my documents to [Email Removed] and even received a REPLY STATING THAT ALL IS IN ORDER! Thereafter, I received the same SMS again, and consequently submitted my documents to the FNB Heidelberg branch. They confidently told me that would be it, but yet again I received the SMS!<br> <br> The timeline is as follows:<br> <br> 16.06.2015 - Received SMS<br> 17.06.2015 - Submitted via [Email Removed]<br> 22.06.2015 - Received email reply from [Email Removed] that ALL IS INORDER<br> 06.07.2015 - Received SMS again<br> 07.07.2015 - Submitted documents to FNB Heidelberg Branch<br> 22.07.2015 - Received SMS again<br> 23.07.2015 - Submitted via [Email Removed] again<br> 23.07.2015 - Called Customer Care - feedback problem is sorted out<br> 28.07.2015 - Received SMS again<br> 29.07.2015 - Called Customer Care - feedback, problem was unlinked accounts, fixed (Call Ref Rh***)<br> 07.08.2015 - Received SMS again<br> <br> If my FICA docs are not in place, my accounts will be frozen! I cannot have that happen!