1 reviews | Active since Aug 2016
I just want to be free!
<p>GOOD DAY…</p> <p>In March of this year I paid the amount of R711.62 to settle the amount I owed. Then some *********** mother****er didn't update this account as paid up. This was a debit order account. The amount owing after I paid this amount was zero. No other debit orders were made on this account. Instead of closing this ****en account you mother****ers decided to refund me some money. After that blunder, you decided to debit it back on a random day on the 28th hoping that you will find money and there was no funds in my account. I was then handed over without anyone bothering to call me or notify me of what was going on. I then paid the amount again of R783 on the 12th of this month. Today, the MOTHER****ERS DECIDE TO DEDUCT R300 from my account. I just ant to know WHAT THE **** IS GOING ON AT FNB? All I ever wanted was to settle this account way back in March but you mother****ers still want to milk me for that small amount of money? Is this how loans are handled at FNB? How do you handle big amounts of loans if you can't handle such small amounts? I've been given a run around by your collection department and the bank, no one seems to know what's going on.</p> <p> </p> <p>I DEMAND A SETTLEMENT LETTER AND THIS ****EN ACCOUNT CLOSED!!!</p> <p><br />I HOPE THIS WILL BE THE LAST TIME I'M DEALING WITH THIS BANK.</p> <p>I will be moving my account from this *********** bank, I know I'm just a small fish and my salary wont' put a dent on your accounts but I'm ****en ****ed right now and don't have the energy to be dealing with such incompetence. Your systems are not talking to each other.</p> <p>**** YOU!!!</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 992476
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 992476
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
This bank is a joke. You just want me to keep owing you? This matter was supposed to have been settled in March.
You just lost a client over R783.
This bank is a joke. You just want me to keep owing you? This matter was supposed to have been settled in March.
You just lost a client over R783.
Well guess what? It's two days later and the matter hasn't been resolved. Payback what you took from me and close the stupid account. I'm still waiting for my settlement letter. Bank charges are now being paid by me for your own ****ing mistake? This is ridiculous. I'm done with this bank.
Well guess what? It's two days later and the matter hasn't been resolved. Payback what you took from me and close the stupid account. I'm still waiting for my settlement letter. Bank charges are now being paid by me for your own ****ing mistake? This is ridiculous. I'm done with this bank.
