I just want my money back !!!

On Monday 30th of November , I accidentally transferred R2900 in my Gold Credit Account ( Which is Inactive ) <br> <br> When logging onto online banking I can see the money is there however I am unable to access it since my Gold Credit Account is inactive.<br> <br> I immediately went into FNB Canal Walk to have the money transferred back into an account which is accessible.<br> <br> I dealt with Mishca Hendriks at the front desk and was informed the money would be transferred back within a maximum of 48 hours , its been 4 days and I have followed up telephonically with Lameez in the credit card department without any luck , numerous times I have been told that they would keep me updated , to date I have not received one phone call from FNB<br> <br> ALL I WANT IS TO BE ABLE TO ACCESS THE MONEY !!!