I have to do your job for you !!

Item: FNB (First National Bank)
Rating: 2
Author: Julian B

Things like this make me want to close all my accounts and move my bond, you debit incorrectly and your collections do not understand my explanation that you need to pay the money back, you eventually see the error after I cut the call and now pay the money back into the wrong account !!

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

06 Apr 2016, 12:09

Hello JGB74,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 900390.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply06 Apr 2016, 12:09

Official