i have risked my ITC and relationship because of their systems and *********** agents

*********** service / system and consultant has resulted in me having a bad name with a creditor . Im very angry and disappointed by the way FNB conducts themselves and the way they speak to their clients , when they are at fault they dont even apologies and resolve the issue instead they tell to send an email to the complaints department, they don't know how their systems work . i will never bank with FNB and dont recommend any one to use this bank . they take a months to come back to you even though they have turn around times of 48 to 72 business hours .