NJ
Nonhlanhla J

1 reviews | Active since May 2011

28 Oct 2019, 10:40

I have not recieved feedback.

********** transactions on my account

Nonhlanhla J | 23 Oct 2019, 14:29

I logged a case with the ***** department on the 4th October till today i dont have feedback i have to call everday to follow up i send email to yor complaints department , worse service ever. I cancelled my card on the 9th of June and got cancelletion confirmation , howver there are transactions being processed on the cancelled card, Spoke to Philile and they advised me that there is a floor limit of R100 , i do not care that's a mess up on FNB Bside why the hell do you have a floor limit on cancelled cards? i need feedback and demand my money .FNB just remove the card from my profile Ref **********7.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Oct 2019, 11:09
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***NF

Regards

Hello Peter Complaints Team 

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