I have never received such bad service !!!!

i have never received such appalling service from a bank in my entire life. No consultant calls you back within the stipulated time but you as the client constantly have to call and you get the EXACT same responses all the time !

my issues with FNB date back to Nov/Dec when i made a deposit at an ATM and the machine switched off and a slip came out which read unsuccessful deposit and my money never came back out and that issue took an entire TWO month to sort out, spent both Christmas and New Years in absolute ruins . Around the exact same time i had made a withdrawal from my Forex account of 2030$ and i never got that amount Withdrawals from that broker usually take about 2 to a maximum of 5 days to be completed swiftly. Every other small amounted withdrawal i received however not that amount of 2030$ .When i raised the issue i was told to query the number at the back of my card for credit card related issues, the second time i did i was told an investigation would be done. Till today there is absolutely nothing, no feedback whatsoever. Third issue i had was trying to change from my Gold Cheque account to an Easy Account ? why ? i was not trading at the volume i was with fear that i will not receive my withdrawals again ! the consultant explained how bank charges would drop and i fully understood that but they did once mention how the dates on which the bank charges took place on my previous account would change. in essence, in the month of July i have been charged for both Gold Cheque account and Easy Account.

After these matters have been rectified , more in particular my missing Forex funds. I am leaving this bank. I've been patient for far too long. Perhaps i have to wait another two months with this matter as well.