I have never had this experience with FNB

Item: FNB (First National Bank)
Rating: 2
Author: Ronel M

I went to the FNB in the Village shopping center, Horison, Roodepoort today for a simple transaction - to get a bank statement . I spent more than an hour in the queue. And in total there were about 10 people in this \queue". I saw three people leave this branch to go to another one - due to this service. It is absolutely the first time I experienced this with FNB. """

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Replies (1)

FNB (First National Bank)'s replyOfficial

03 Mar 2015, 08:32

Hello Ronel123,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 636703.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply03 Mar 2015, 08:32

Official