I have never experienced anything like this to any bank in my life

Last month I call the insurance department to change the date of debit , and them is was change from the 25 To the 1st . In November they debit on the 02 November, that simple mean my next debit will be 01 December . to my Suprice they set their debit to the 25 November again , and they charge me R99 because they was no money in my account .

I went to the bank at the mall of Africa, the guy who assisted me told me that I must call the insurance, so I manage to talk with the manager there by the name Lydia . Is like this is insurance things is not part of Fnb but I join at Fnb .

This bank took my money , on the 25/10/17 , 01/11/17, and 25/11/17 , they were charging me extra R99 for any debit when they is no money in my account.

My advice to people , please stay away from this bank . Now I can’t close my bank Account because they say I must pay them first