mS
masilo S

1 reviews | Active since Oct 2014

14 Dec 2017, 10:45

I have been waiting for respond or communication and pay back but reserved nothing

After sending fnb what they said they need no update again .what is really happening here FNB I you going to help or should I just give up because while your stalling the same company is going to deduct more money from me . And if u can't refund me please tell so that I can go to another bank that cares about its clients

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Dec 2017, 13:41
Official

Hello thapellom,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)