mS
masilo S

1 reviews | Active since Oct 2014

11 Dec 2017, 09:44

I have been waiting for respond or communication and pay back but reserved nothing

I lodged a complain about a company that debited money without my authority and all I get is this stupid explanation.of no we can't reverse it because the company locked the debit if FNB .SO FNB IS CHOOSING THIS COMPANY OVER ME AT THIS STAGE I AM FED UP WITH FNB and they don't care about us as their clients. Am seriously considering closing my accounts with this useless bank

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Dec 2017, 10:35
Official

Hello Thapellom,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)