I have been calling the ***** department from the credit card investigation division for months without success. Despite my efforts, no one seems to be available, and they never return my calls when I request feedback. Since March 2024, I have been waitin

I have been calling the ***** department from the credit card investigation division for months without success. Despite my efforts, no one seems to be available, and they never return my calls when I request feedback. Since March 2024, I have been waiting for them to address the *****ulent e-tolls on my account. As a result, my account now shows a negative balance of over $6,000, and it continues to increase because this issue is not being resolved promptly!!! I am at this point frustrated with constantly having to follow up with no success, and at this point, I would like to close my account with FNB as I am very disappointed with their services!!!