PH
Portia H

1 reviews | Active since May 2021

20 Jun 2021, 20:41

I have a ***** case ...

I have a ***** case with fnb ***** they ask me to bring a proof from my cellphone number network, the proof they wanted to see when last I have done Sim swap so that they can refund my money that it's been ********** in fnb, I did gave them a letter 2 weeks back but these no respond

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jun 2021, 09:23
Official
Good day Ms Hlongwane,

 Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. 

Regards, 

Hello Peter Complaints Team