LD
Lungile D
1 reviews | Active since Sept 2024
05 Sept 2024, 13:58
I HATE FNB- Debt review flag not removed!!
My name was cleared from Debt Review in 2021. FNB has not updated their systems and as a result I am still flagged.
Due to this I have been declined any credit products from FNB. I have repeatedly escalated this clearance to FNB and all my requests have fell on deaf ears.
I have been a loyal client to FNB for many years and I do not appreciate this service.
Helpful (0)
Replies (3)0
Replies (3)LD
Lungile D's updateReviewer Update
05 Sept 2024, 15:29Kindly advise on turnaround times?
LD
Lungile D's update05 Sept 2024, 15:29
Reviewer Update
Kindly advise on turnaround times?
LD
Lungile D's updateReviewer Update
05 Sept 2024, 15:57 Kindly advise on turnaround times?
LD
Lungile D's update05 Sept 2024, 15:57
Reviewer Update
Kindly advise on turnaround times?
LD
Lungile D's updateReviewer Update
09 Sept 2024, 16:03Good day MISS LUNGILE DLAMINI
Thank you for writing to us. We hereby acknowledge receipt of your complaint.
We refer to your correspondence with regards to your debt review status.
Our records indicate that your details have been updated on the 24th April 2024.
Please contact FNB Fast Apps on *** to assist you with a manual application.
We trust that this information provides the desired clarity.
Yours Sincerely,
Ruwayda Ramsamy
Service Recovery Advisor
Thank you for writing to us. We hereby acknowledge receipt of your complaint.
We refer to your correspondence with regards to your debt review status.
Our records indicate that your details have been updated on the 24th April 2024.
Please contact FNB Fast Apps on *** to assist you with a manual application.
We trust that this information provides the desired clarity.
Yours Sincerely,
Ruwayda Ramsamy
Service Recovery Advisor
This email is subject to a disclaimer.
Visit the FNB website and view the email disclaimer and privacy notice by clicking the "About FNB + Legal" and "Legal Matters" links.
If you are unable to access our website, please contact us to send you a copy of the email disclaimer or privacy notice.
Above is the email that FNB sent to Me. I called both numbers but I didn't receive the help I needed. I was taken from pillar to post. They ended up cutting the call from me. I think it best for me to move to another bank because I can see FNB is not willing to help me.
If you are unable to access our website, please contact us to send you a copy of the email disclaimer or privacy notice.
Above is the email that FNB sent to Me. I called both numbers but I didn't receive the help I needed. I was taken from pillar to post. They ended up cutting the call from me. I think it best for me to move to another bank because I can see FNB is not willing to help me.
LD
Lungile D's update09 Sept 2024, 16:03
Reviewer Update
Good day MISS LUNGILE DLAMINI
Thank you for writing to us. We hereby acknowledge receipt of your complaint.
We refer to your correspondence with regards to your debt review status.
Our records indicate that your details have been updated on the 24th April 2024.
Please contact FNB Fast Apps on *** to assist you with a manual application.
We trust that this information provides the desired clarity.
Yours Sincerely,
Ruwayda Ramsamy
Service Recovery Advisor
Thank you for writing to us. We hereby acknowledge receipt of your complaint.
We refer to your correspondence with regards to your debt review status.
Our records indicate that your details have been updated on the 24th April 2024.
Please contact FNB Fast Apps on *** to assist you with a manual application.
We trust that this information provides the desired clarity.
Yours Sincerely,
Ruwayda Ramsamy
Service Recovery Advisor
This email is subject to a disclaimer.
Visit the FNB website and view the email disclaimer and privacy notice by clicking the "About FNB + Legal" and "Legal Matters" links.
If you are unable to access our website, please contact us to send you a copy of the email disclaimer or privacy notice.
Above is the email that FNB sent to Me. I called both numbers but I didn't receive the help I needed. I was taken from pillar to post. They ended up cutting the call from me. I think it best for me to move to another bank because I can see FNB is not willing to help me.
If you are unable to access our website, please contact us to send you a copy of the email disclaimer or privacy notice.
Above is the email that FNB sent to Me. I called both numbers but I didn't receive the help I needed. I was taken from pillar to post. They ended up cutting the call from me. I think it best for me to move to another bank because I can see FNB is not willing to help me.