I had an overdraft and An RCP with FNB and Finally got the funds to settle in full which I did, and tried closing the accounts on the app, but it would not close i then resort to the secure chat which was useless, it's been a few days now and I've been de

I had an overdraft and An RCP with FNB and Finally got the funds to settle in full which I did, and tried closing the accounts on the app, but it would not close i then resort to the secure chat which was useless, it's been a few days now and I've been debited for a loan that's fully paid, charged interest on a loan that's fully paid, charged bank fees again. Not a single person has even offered to call. The banks must hold the same standard 10mins to get a loan 10mins to close an account. I'm literally jumping thru hoops, I've requested the details for the Banking Ombudsman but did not received it. And I've been with FNB for over 20 years now and the treatment is awful. It's disgusting, and cruel to us consumers FNB just wants you in debt paying and paying and if you don't you start getting demand letters...maybe posting on Hello Peter will get things moving faster...tomorrow is tiktok