I give up

And so it continues cannot get help with regards to outstanding debt. Query logged but they will not converse with my attorney in Cape Town and I am not in the country. No email address apart from call centre or a no reply. They only want to speak to me this has been ongoing for over a year and although I am under debt review apparently this debt is not. I cannot call you I am out of the country working in the UK to pay off debt what does it take to make you understand this.