I feel ****med by fnb

I am leaving FNB, they have zero respect for their customers. Their slogan "how can we help you" is just that a slogan and it is only applicable on paper.

I had a loan with FNB which I had finished paying, but still they are continuing with debiting my account I have been calling them requesting them to reverse the debit order since December 2018 but they do not. I am honestly moving banks and I am going to report what fnb is doing to the banking association of south Africa and other consumer protection bodies. I am tired of this nonsense