I feel I've been **** to about my account and ebucks and fnb connect

<p>Hi, i opened a fnb easy account last month and was told it was a savings account and i could get a free sim card and it was R65 for 1 gig of data. I was also told that I could earn ebucks but only at certain stores as I my account wasn't a cheque account. On the fnb app i see i automatically have an ebucks account but it's still sitting at 0% meaning that i can't earn ebucks. I have done what is required to be on level 3 of ebucks but still sitting at 0%. When i went to buy data on the sim card, it's R139 for 1 gig and not R65 like i was told. When i queried this by email, i get told that everything has changed and prices have gone up. If things were changed, why was i promised 1 gig at R65? Why do i have ebucks on my account and can't earn anything even though i've done what is required of me to be on level3? I was so happy to join fnb due to the promises but now i'm extremely upset. Please help. Oh and i have a friend on the exact same account as me but earning ebucks, she's on level 1 though.</p>