I enter no where

Item: FNB (First National Bank)
Rating: 1
Author: Reuben M

<p>There is this company called Sagewise keep on *********** fnb customers with unauthorized debit orders..is the second time they also deduct money from my bank account..it has been long they doing this to the customers.when you call them yoursel it take unecessary telephone bills and bank charges..why fnb cannot protect their clients even after so long when customers complaint about this company..</p>

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

03 May 2017, 15:10

Good day Mr. Modger

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

FNB (First National Bank)'s reply03 May 2017, 15:10

Official

Good day Mr. Modger

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

Reuben M's updateReviewer Update

04 May 2017, 15:30

I received an email saying someone from premier resolution centre was could not reach me on my mobile number..hallo come on , why a person decide to do that? No body attended me up to so far.

Reuben M's update04 May 2017, 15:30

Reviewer Update

I received an email saying someone from premier resolution centre was could not reach me on my mobile number..hallo come on , why a person decide to do that? No body attended me up to so far.