1 reviews | Active since Aug 2014
I DON'T UNDERSTAND
I swiped with my business card Red Square in Musgrave for a a cologne. As it all happens with all swiping transactions, funds were withheld for the store.
Yesterday I received an SMS stating that I have done an EFT Red Square, which was the same amount I swiped approximately 3 months ago.... And they've just taken that money again.
As if that was not good enough, I called customer service. The consultant seemed to have awoken from the wrong side of the bed.
My problem remains unresolved and R1135 went to Red Square again a Division of Edgars.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)