1 reviews | Active since Mar 2009
I don't need a team of bankers - just one person who can get things done
Another day and another escalation to HP because nothing is happening...
The growth banker involved in switching my accounts (Robin Hendrickse) has been causing substantial delays and not replying to my mails or taking my calls...
Please can my account be reassigned to someone who's willing to follow through until the customer's accounts have been completely resolved and not just to the point where he get's his commission or tick maker for making the "sale".
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)