I DONT KNOW ANY HOME LOAN

Item: FNB (First National Bank)
Rating: 2
Author: REFILOE K

DEBIT ORDER OF 500 JUST WENT OFF I CALLED THE CALL CENTER AND WAS TOLD A CONSULTANT FROM FNB BANK CITY HOME LOANS BY THE NAME FOURIE SUMARI DID THE TRANSACTION ,I DONT HAVE ANY HOME LOAN AND I NEED MY MONEY BACK AND WHO GAVE HIM THE AUTHORITY TO DO THAT ,I WAS GIVEN A NUMBER *** AND IT KEEPS SAYING THE MAILBOX IS FULL ,PLS CAN THIS BE SORT OUT ASAP ITS ***** AND I NEED THE FUNDS BACK NOW

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

26 Jun 2015, 08:22

Hello WARONA26,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 710269.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply26 Jun 2015, 08:22

Official