1 reviews | Active since May 2016

16 Mar 2017, 11:14

I don't understand your thinking

<p>While opening an account with FNB online has been more convenient than going to the bank. I'm yet to receive any information regarding said account. Are you done etc? </p> <p> </p> <p>I keep getting the same email asking for the same document which I keep sending. I closed this account at Nedbank because of incompetency. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Mar 2017, 11:45
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)