I Don't Feel Safe Anymore

<p>I filled fuel at a garage out of town and the amount went off my bank account but the transaction still reflects as an outstanding authorization, which means double the amount is allocated to the transaction. I lodged a query with the helpdesk Ref ********** Q, and the consultant says that I need to wait for the merchant to do their banking. If I need to wait for the merchant to do their banking, why has the amount already gone off the account but the outstanding authorization is still there? The total amount is a couple of hundred Rand and to allocate that twice is a bit steep on my budget. I then asked the consultant the timeframe a merchant has to do this, and the response was that they don't know when the merchant will do their banking. My fear is that when the merchant does the banking, the amount will be debited AGAIN because it's still sitting there in the outstanding authorizations. I feel like this is going in circles and I don't feel safe using my card at all anymore if merchants have all the time in the world to do their banking and transactions can be double allocated. </p>