I DO SINCERELY REGRET OPENING AN FNB ACCOUNT!!!!!!!!!!!!

I opened an FNB current account and I asked my client to make a payment of R198.500 , after some days my account was blocked and I was shocked so I went to the bank and they gave me a number to call which I did and the banker said they will get intouch with me. A day later I got a call from a lady saying its just a normal procedure because the amount was huge and its a new account which I understood. She requested I provide a prove showing the purpose of payment and also I should provide the proof of payment which i did send her the proof of payment and also the invoice of which the payment was for. The sender called absa bank and absa said they had nothing to do with the hold and He should contact FNB which the sender also called FnB to inform them he made the payment himself and they should remove the hold from my account. Till now my account is still blocked and No reason has been giving. I have not heard from the lady who said her name is Majola Wendy and her email is *** or anybody from the bank. The sender again called FNB yesterday to know why they would block my account after I provided them with what they requested and After he also called his bank and FNB to inform them He initiated the payment himself but still my account has not been released. I am totally confused and devastated as I only opened an FNB account because most of my client uses FNB . Please I would appreciate if this can be resolved today and my account released otherwise the bank can return the balance money to the sender so he can send it to my Nedbank account and you are free to close the FNB as I have never experience such a disaster with NEDBANK.