I do not know what else to do to for the courier company and FNB to cancel the card and the delivery thereof.

At the beginning of March FNB's preferred courier (CBD couriers) has been calling me to deliver my new card. After the first call I received from the courier I called FNB to cancel the card as I have another card that is still valid until 2022. FNB cancelled the card and informed me that they will contact the courier not to deliver the card. Every 2 to 3 days since cancelling the card on 4-March-2021, the courier company has been calling me to confirm when they will be able to deliver my card. I do not know what else to do to for the courier company and FNB to cancel the card and the delivery thereof.