DJ
Doe J
1 reviews | Active since Jul 2011
17 Jul 2019, 15:03
I didn't know service could be this job existent in this age.
Credit card application - sent all the documents needed multiple times - started app from branch - about a month ago
Today being told go back to branch. This is premier service? There is no resolution or outcome in sight. I made a mistake upgrading to this piece of ****
And you couldn't even be bothered to call and resolve? Just have token calls asking if I got feedback.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
17 Jul 2019, 16:02Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 Jul 2019, 16:02
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
DJ
Doe J's updateReviewer Update
19 Aug 2019, 11:48Still facing this issue - can you believe it?
Do you not need my business - just tell me straight.
Do you not need my business - just tell me straight.
DJ
Doe J's update19 Aug 2019, 11:48
Reviewer Update
Still facing this issue - can you believe it?
Do you not need my business - just tell me straight.
Do you not need my business - just tell me straight.