NS
Nazlie S
1 reviews | Active since Feb 2013
20 Oct 2015, 15:54
I DID NOT APPLY FOR ANY CREDIT
I saw today that I could apply for a overdraft on my bank account when I was online I was at step 1 where it asked me if I am older than 18 not under debt review and about my monthly income..I then decided not to go through with the application.So I did a credit score today and on it for todays date is fnb enquiry but I did not complete it ...Then I call into the call centre and get transferred from 1 idiot to another without no help....This is very frustrating...So what now ? Why is it coming up on my report ? Who can assist me ? Fnb customer services is pathetic
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FNB (First National Bank)'s replyOfficial
20 Oct 2015, 16:06Hello Nazlies123,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Value banking services who will provide you with feedback.
The reference number is 791311.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Value banking services who will provide you with feedback.
The reference number is 791311.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply20 Oct 2015, 16:06
Official
Hello Nazlies123,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Value banking services who will provide you with feedback.
The reference number is 791311.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Value banking services who will provide you with feedback.
The reference number is 791311.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)