JJ
Justene J
1 reviews | Active since Nov 2015
15 Nov 2015, 21:27
I deposited R5000, atm cancelled my deposit. No m
I went to deposit R5000 into my fnb business account at the Zevenwatcht mall fnb atm at 18:22 on the 15 November 2015 . It took my money but said my deposit was unsuccessful . It returned my card but not my money. I have the slip and everything . <br> <br> Inserted my card again , hoping maybe it reflected in my account. It did not. I am a black young female entrepreneur. I work very hard for my money. This is not okay as I have bills to pay . <br> <br> I called the center twice and gave 2logged calls. Nobody can help me. Can someone at fnb please help me and refund my money,
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
16 Nov 2015, 09:21Hello JuJo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 882421NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 882421NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply16 Nov 2015, 09:21
Official
Hello JuJo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 882421NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 882421NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
