1 reviews | Active since May 2016
I DEMAND MY MONEY BAC****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
<p>Good day. To whom it concerns "customers" after ripping me off.</p> <p>They have the audacity to phone me while i'm at my work and very busy not even thing of asking me if its a n appropriate time to speak with , and say 'congratulations' and that i have been selected which is false advertising since i did not win anything getting my hopes up after i experienced there *********** service again due to a account i opened online by mistake and the *********** person not closing it after i called ans asked for them to, which i mistakenly forwarded funds to which they kept me from taking out again since the account was on hold! Under law FNB has no right to do. I was told to go minto an FNB branch thats open from 8;30-3;30 how the hell do you want me to go in if i worh a 10 hour day. I had to struggle at my work phoning, struggling to forwards a signed copy of my ID ect. I had to ask my director to uses there machine and everyone new<br /> my personal business due to FNBs incompetence and the person who i firstly dealt with, contacted me two days later and she had the wrong ****** email address meanwhile she had all my details she said to send me. I had to struggle to find out who to contact ect and email the my branch address. So how can you try to sell me life insurance but you wont even give me decent service? FNB is disgusting.</p> <p>I demand to be refunded the online transfer cost and i want statements to see the cost which i refuse to pay for its time for FNB to man up!!!!</p>
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
