I can't pay my account, overdraft, after I made an agreement with FNB TO settle the account before 30 June 2021

Item: FNB (First National Bank)
Rating: 1
Author: Mokgaetji M

I can't pay my account, overdraft, after I made an agreement with FNB TO settle the account before 30 June 2021. Now one can tell me why I can't make a payment, I tried the teller, and the ATM. EVEN NOW AFTER HOLDING FOR MORE THAN AN HOUR ON THE LINE, EVEN NOW I'M STILL WAITING, NO ONE ON THE LINE

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Replies (1)

FNB (First National Bank)'s replyOfficial

23 Jun 2021, 16:24

Good day Miss Mahwete,

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

Regards,

Hello Peter Complaints Team

FNB (First National Bank)'s reply23 Jun 2021, 16:24

Official

Good day Miss Mahwete,

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

Regards,

Hello Peter Complaints Team