I Cant Believe That You Treat Clients Like This

This is my second complaint on Hello Peter regarding FNB in two weeks. And I hate complaining<br> <br> What happened - <br> <br> I have app**** for a credit card, led to believe everything is loaded adn correct, sent through my forms, card was delivered, activated it online, activated it telephonically with representatives<br> <br> When I tried to use the card, It embarrassingly did not work<br> <br> I have been between all your departments telephonically, always being at the apparent wrong one and then being transferred, this has incurred me a very large phone bill.<br> <br> I have even been charged an initiation fee of R132-00 on the card but there is no limit and unusable, I was told that I would have to reapply and go through the whole process again, which could have me wait again for 7-15 days because FNB did not do it right the first time, why should I suffer.<br> <br> Why did 17 different telephonic representatives give me 17 different solutions. Why cant someone just contact me direct and sort out this limit issue, whats the use of issuing a card, CHARGING ME INITIATION FEE and then making the card unusable?<br> <br> Please be Fair FNB deliver the service that you promise your clients, I will gladly convert this complaint then!