1 reviews | Active since Feb 2020
I cant access my funds in my account which is put on hold for 2 full weeks now
i am an FNB Gold Cheque account client i received a transaction from a friend on 13/02/20 who is using Absa then ***** was suspected on my account when i was at Menlyn Maine Branch it was then put on hold.
Since then no positive information was given I am always told that Absa is the one with the problem but on absa site the said all is clear.
The branch manager at FNB is mostly clueless, she only waits for the investigator to call her, but the person never respond positively if at all. With all the proof I have sent on my side , going in and out of the branch I am out of options.
Please assist the account was held on the 14th to date but no convincing information is given to me all they tell me is to wait for communication which I hardly get unless I call or go to the branch.
i went to and extent of getting the manager of Absa and Fnb in communication with no luck, i even called the ***** department at Fnb i was told the hold is on the branch level so they cant assist me they can only give me the contact of the person who put the hold on my account who is useless in this regard.
