PN
Pauline N

1 reviews | Active since Nov 2009

20 Sept 2016, 14:18

I CANNOT BUY A HOME, FNB IS FAILING TO REMOVE AN UNJUSTIFIED JUDGEMENT LISTING, WHILE I WAS PAYING ACCOUNT

<p>Account - ********** 376842 </p> <p>Good Day</p> <p> </p> <p>It is over 60 days that i have been in communication with FNB who has been trying to remove my judgement from ITC.</p> <p>I would like to urgently buy a home for my family i cannot do it with this listing and my name is tarnished.</p> <p>FNB incorrectly listed me, when i was paying my loan account and the balance remaining at the time was small.</p> <p> </p> <p>I have lodged a formal complaint to the transunion ombudsman, reported FNB to the consumer board, credit ombudsman, hellopeter and yourselves for failing to resolve this query.</p> <p>I will also be going to another media platform to expose FNB for client unfair treatment, they had no right to list me when i was paying my account and it was done without any form of notification or care.</p> <p> </p> <p>I am tired of this query, i need to buy a home for my family.</p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Sept 2016, 15:09
Official

Good Day Mr Ngwena,

Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)