I cannot access my funds because of the upgrade

All I asked was a credit limit increase on my credit card of up to R35,000, and she goes and upgrade my card giving me a limit R155,000. I call her back saying I have asked for only R35,000, she say to me she will reduce it once active, but does NOT discussing with me the implications. Today I try to make payments from the funds I had before increase, including the positive balance from my account, and kept getting errors. <br> <br> I spoke to Cynthia, the private banker, about my problem, and asked her to do the payment on my behalf. Instead of telling straight it will take days for me to be able to transect from my credit card, she says she will pass this to the private suit while she knows even they themselves cant process it.<br> <br> I call her again just before 16H30, she says it will clear after 17h00. of course she knew she would be home by then. Only now am I told that when the card get upgraded, it may take take up to 72 hours. I am now sitting here frustrated, I need to make payments, I am looking like a con in front of those I need to pay. She is obviously sitting relaxed with her kids at home, like nothing happened.<br> <br> Is this how FNB is helping us?