DB
Danvig B

1 reviews | Active since Jun 2015

13 Jun 2015, 17:25

I cancelled my credit card 2 times, and now....

Hi FNB<br> <br> I believe and trust FNB to be an ethical bank. There are clear reasons why I moved banks to a more Private Banking setup. Please read my complaint carefully and respond, as I am sick and tired of standing in long lines to fix your errors.<br> <br> I cancelled my personal accounts including my credit card in January 2015. Every now and then my credit card is credited with my monthly banking fees, although I do not even supposed to have a credit card at FNB??? And now I am threatened with credit rating and that stuff. If you wonder about my credit rating please contact my current bank and find out why I would rather pay 5 times the fees and receive service.<br> <br> It is totally unacceptable and I believe ********* of FNB to do this to me...I believe if this is not sorted out then I will have to take additional legal steps to stop this.<br> <br> FNB, you can PLEASE CONTACT ME. I am willing to correspond so that you can stop with this nonsense.<br> <br> Regards.<br> <br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2015, 09:00
Official
Hello Bankingclient,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 703190.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)