pB
petrus B

1 reviews | Active since Mar 2015

14 Mar 2015, 07:16

I cancelled a scheduled

I cancelled a scheduled payment on thursday as I was running low on cash,but FNB STILL deducted the payment,now I have no money available

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Mar 2015, 09:40
Official
Hello wikus8,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 646598.

Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)