tT
tonnytwr T

1 reviews | Active since Feb 2017

25 Feb 2017, 06:39

I CAN'T RECIEVE PAYMENTS

<p>Good day</p> <p>How on Earth are SMME's banking with FNB suppose to survive?</p> <p>FNB Branches are refusing to Stamp & verify my Business banking details on the Government Entity Maintenance Forms (The Government used the Stamped forms to verify banking accounts of Companies so that they can make payment to my account).</p> <p>By refusing you effectively making it impossible for Government Service Providers to keep their accounts with you as the Government is our only source of Business and Income.</p> <p>Please take note that I have inquired with ABSA, SBSA & Nedbank they said they do Stamp the forms I would hate to close my account due to Banks failure to resolve a Customer's Legitimate request.</p> <p>I can promise you lose a lot of Business Clients that do business with the State, I'm about to be one of those clients, if this is not resolved in 1 Business Day.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Feb 2017, 09:57
Official

Good day Mr. tonny-t

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***