CG
Cynthia G

1 reviews | Active since Apr 2011

26 Aug 2026, 08:08

I can smile again!!! :-)

I am going through a financial dip and I had to cut cost where I could. Early this year FNB put a pause on my funeral cover payments just until I can afford them again. Last month the premuims started to deduct again. I made some amendements just in order to cut cost.

I made the changes too late and my normal premuim was deducted and for the past month I had complained to FNB Funeral services with regards to my premuim amount they deducted. They could not assist me with a refund as per the policy terms and conditions.

I was so frustrated with the consultant. Yesterday FNB paid me out an amount of R6145.66 for staying covered for the past 3years. This I did not expect at all. I thank you very much FNB this will give me another breather.

Once more a million thank you's FNB!!!

Much Love Cynthia

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