LJ
Lincoln J

1 reviews | Active since Dec 2018

05 Mar 2019, 09:26

I can not get through to the call center report out of my account

I think the worse service you can get from a financial institution is Fnb. They encourage you to do cellphone banking but there is always a high call queries. I am very frustrated because there is money mysteriously disappearing out off my account.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Mar 2019, 10:43
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***.

Regards,

Hello Peter Complaints Team

*** (option one)