I blame FNB

below is my review on your CCD courier arrangements you have in place to deliver our FNB cards. How log does it take. Why do we as customers always have to suffer due to bad service but you are quick to take from us when you must. Please look into this and future do business with reputable companies and stop looking to save the next buck which influences your business and customer relationships.

CCD couriers have made arrangement with me on three different occasion to deliver my FNB premier Card. On three occasion they failed to arrive. They also failed to make a call to tell me that their not coming. I had to call them all the time to ask them whats happening... It's week now and today's latest conversation where i had to call was informed wait on Monday or pay delivery fee so that they can drop the card at a branch so that i can get it the next day... Pathetic this is as it's not even my fault, but once again we as customers need to bare this Shocking shocking service. Their call centre staff also have bad costumer relation and horrible attitude. I blame FNB for this as truly ensure the people you do business with is of good nature and quality