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armandvdwalt A

1 reviews | Active since Jun 2017

18 Oct 2017, 08:50

I app**** online for a business and paid and hear nothing

I tried registering a new business through the FNB website using the service there, I completed all fields and paid the amount required for registering that business, since that day I have not heard a single word from FNB, they took my money and just left me hanging

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Oct 2017, 11:01
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)