I app**** for a fune...

I app**** for a funeral policy yesterday and then I emailed to arrange for deductions to go off in March, the response that double payment will apply if I do not pay in February, I then sent an email to cancel the policy but to my surprise they sent me a welcome letter, I responded again and again that I no longer want the policy and it should be canceled with immediate effect, it hasn’t and this is annoying because I will not be pleased should they continue to debit my account when I stated clearly that I am canceling, that was even before I received a welcome letter, if this is how they run their business then they must be desperate, I want a cancellation letter emailed to me before the end of business day