MB
Maureen B
1 reviews | Active since Aug 2018
09 Dec 2024, 15:33
I am writing to express my shock and disappointment with the service I received via FNB Secure Chat. I recently had an interaction with an agent named Twanano regarding the EBUCKS customer care line's working hours. On Saturday at 14:13, I called the EBU
FNB SECURE ECHAT Disappointing Service Experience
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Replies (4)MB
Maureen B's updateReviewer Update
14 Dec 2024, 17:31image.png 76.02 KB
MB
Maureen B's update14 Dec 2024, 17:31
Reviewer Update
image.png 76.02 KB
MB
Maureen B's updateReviewer Update
14 Dec 2024, 17:34 I am still waiting for them to address my complaint. They have not even taken the time to correctly copy and paste my name being the least.
MB
Maureen B's update14 Dec 2024, 17:34
Reviewer Update
I am still waiting for them to address my complaint. They have not even taken the time to correctly copy and paste my name being the least.
MB
Maureen B's updateReviewer Update
20 Dec 2024, 15:18What is happening with the FNB team, my issue is not resolved and i noted a lot of customers complaining about the lack of feedback and contact, it is really disappointing.
MB
Maureen B's update20 Dec 2024, 15:18
Reviewer Update
What is happening with the FNB team, my issue is not resolved and i noted a lot of customers complaining about the lack of feedback and contact, it is really disappointing.
MB
Maureen B's updateReviewer Update
07 Jan 2025, 08:08FNB EBUCKS I am still waiting
MB
Maureen B's update07 Jan 2025, 08:08
Reviewer Update
FNB EBUCKS I am still waiting