I am very disappointed with FNB South Africa

I am very disappointed with FNB South Africa. My account (***) has been blocked since 11 July 2026, and despite repeated requests for help, the issue remains unresolved. I even visited the FNB Musina branch, but they could not assist me. This account holds both my personal savings and the working capital for my small business, and being unable to access my funds has caused serious financial hardship. I expected far better customer service and a much faster resolution from FNB.