JH
Janine H
1 reviews | Active since Jan 2016
18 Dec 2018, 12:03
I am so frustrated with this bank
On the 15th December 2018 an amount of R1000 was deducted from my bank account after the monthly instalment of R800 was paid. I gave no one permission to deduct any extra amount from my bank account. I have logged a complaint with all relevant departments as this is not the first time this has happened. I want my money to be refunded URGENTLY!
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Dec 2018, 14:48Good Day Ms Hendricks,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply18 Dec 2018, 14:48
Official
Good Day Ms Hendricks,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***