1 reviews | Active since Jan 2013
I am sick of having to deal with this ****** mess!
I AM SO SICK OF THIS BANK, I HAVE COMPLAINED BEFORE REGARDING A DEBIT ORDER GOING OFF MY ACCOUNT THAT I HAVE NOT AUTHORISED, STOPPED A FEW MONTHS AND NOW I AM BEING DEBITED STILL AGAIN.<br> <br> I HAVE BEEN ON A PHONE FOR 10 MINUTES WASTING MY AIRTIME WITH A HORRIBLE INDIAN/COLOURED LADY WHOM CONTINUALLY TOLD ME TO PUT IN A 6 DIGIT NUMBER FROM THE CARD FOLLOWED BY # WHICH I HAVE DONE, HOWEVER STILL I COULDN'T BE ASSISTED.<br> <br> I WANT YOU *********** PEOPLE TO REVERSE THAT MONEY AS WELL AS THE BANK CHARGES.<br> <br> I HAVE MOVED MOST OF MY ACCOUNTS TO ANOTHER BANK AND HAD THAT ONE ONLY WHICH I AM ALSO CLOSING DUE TO YOUR CALLOUS BEHAVIOUR AND THE FACT THAT YOU CARE VERY LESS ABOUT YOUR CLIENTS.<br> <br> I AM SICK TO DEATH OF YOU AND I AM GLAD I MOVED, BEEN BANKING WITH YOU SINCE I WAS LITERATELY A CHILD AND STILL THE SERVICE IS HORRIBLE, NEVER IMPROVES. <br> <br> FNB YOU ARE DOING A VERY GOOD JOB AT *****ING CUSTOMERS OUT!!!<br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> 3
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 825289.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 825289.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
