DS
Donald S

1 reviews | Active since Aug 2012

18 Nov 2015, 09:04

I AM REALLY TIRED OF FNB_A|_S INCOMPETENCE

I opened an account online, took me over a week, numerous complains and futile visits to the branches to get my account activated, I was called yesterday and advised the congratulations your account is active, after I deposit money into the account to my surprise the account is put on hold, no one can even explain to me why the account is on hold because yesterday they confirmed receiving all my documents and even send me an account confirmation that my account is active, <br> <br> I am really tired of this bank and its incompetence, I need a bank that will respect me and value my time.<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Nov 2015, 09:16
Official
Hello sambod@ ,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Account fulfilment who will provide you with feedback.

The reference number is 814284.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)