tM
thato M
1 reviews | Active since Feb 2016
18 Feb 2016, 10:36
I AM REALLY NOT HAPPY WITH FNB
money was ****** from my account and i walked in to a branch in centurion and i spoke to Mbali and she closed my account and we traced that the money was transferred to capitec and she \mbali\" called capitec to close the account as the money had not cleared yet, and Capitec confirmed that the account is closed but all of a sudden FNB cant refund me the money they say the money is gone, i am really disappointed with the service i received from FNB centurion, i have proof from the SAPS that it was ***** but still nothing is done to refund my money <br> <br> FNB i am very very disappointed "
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Replies (1)FNB (First National Bank)'s replyOfficial
18 Feb 2016, 10:55Hello thato1986,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871626.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871626.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply18 Feb 2016, 10:55
Official
Hello thato1986,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871626.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871626.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
